Returns Resolved
Actionable Steps Every Retailer Can Take
Returns have become an inevitable part of the retail landscape, but the status quo doesn't have to be the norm.
Last year, we released Returns Uncovered - New Insights on a Growing Problem, discussing the retail returns issue and questioning conventional solutions.
In this second edition, we examine retail relationships and provide quick, actionable steps that every retailer can take to reduce returns.
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"This is an important read that provides a clear path to increasing both margin and customer experience in these times of slower growth."
"It introduces KeepScore™, an innovative tool that integrates with various systems to provide a new dimension of analysis and actionable insight...'Returns Resolved' offers valuable guidance for retailers to optimize their returns management process and ultimately enhance their profitability."
"The Returns Resolved report is unique because it focuses on the customer shopping experience and returns prevention. It is a great resource for returns managers to learn new strategies to reduce returns and their associated costs."
