Customer Returns: Cost of doing business, or the biggest untapped opportunity to improve EBITDA?
The retail world of today offers a thin line between barely surviving and thriving. That’s why every dollar to the bottom line matters. Reducing customer returns can be crucial to determining which side of the line you fall on. Some quick facts:
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About the Study For years, retailers and merchandise suppliers have considered returns a cost of doing business. If “fast and easy” returns are a...
Sizing up 2018: The State of Retail Returns Returns have always been a necessary “evil” when it comes to running a retail business, and eCommerce, in...
We can’t believe it’s been 2 years since we first attended the Consumer Returns Conference, and this year we’re bringing Returns Reduction to Austin,...