Returns Resolved Research
Newmine released a new research report on returns providing insights, real retail data, and actionable solutions for every retailer.
Newmine released a new research report on returns providing insights, real retail data, and actionable solutions for every retailer.
The Leading 100 List recognizes high-impact technology startups that are transforming the direct-to-consumer business model and driving value for...
Change the negative narrative of returns to decrease return rates and drive profitable growth across core retail operational areas.
Coldwater Creek and Soft Surroundings, specialty lifestyle brands, have selected Newmine for its Chief Returns Officer platform to address product...
Trying to prevent returns after a customer has decided to return an item is fruitless. Preventative technology provides a more sustainable path.
In this article, Sara Kim explains the production choices that result in increased product returns, and what brands and retailers can do about it.
In Loss Prevention Magazine, Rhyanna shares how retailers can reduce returns and the shrink caused by them.
Nicole Simmonds explains how to reduce bracketing costs through positive influences that improves revenue, profitability and customer loyalty.
Sourcing Journal hits it head-on of why retail executives need to put emphasis on reducing returns.
Former NFL Player, Bryson Keeton, shares his background and the story of why he invested in Newmine's Chief Returns Officer.
Sourcing Journal interviews PACSUN Executive Vice Chair, Mike Relich, on the strategic importance of returns reduction.
Newmine released a new research report on returns providing insights, real retail data and customer stories not found anywhere else.
Transformational retailers make data-led decisions. But when your swamped with data, how do you turn that data into actions? These steps outline how.
In the inaugural contest in Las Vegas, NV, in front of 750+ attendees, Newmine wins the judge's award for their unique approach to returns reduction.
Newmine is featured in Retail Touchpoints for brands and retailers looking for answers to their returns problem.
The best rating is 5-star, indicating a perfect experience. But analysis 5-star reviews can show a lot of negative customer sentiment buried within...
Retail finance expert Scott Glaser provides practical strategies, insights, and actions that can be taken to fix retail's return problem.
Newmine and Pivotree partner to offer AI-driven Returns Reduction and Supply-Chain Agility
Retail technology experts predict what might be ahead for the year 2023.
Retail experts weigh in on what the industry can expect in 2023 and beyond.
NewsNation discussed holiday returns with Newmine CEO Navjit Bhasin to find out what retailers and consumers can do to solve this growing problem.
When everyone hates returns, what can retailers do to have fewer of them.
Supply & Demand Chain Executive has named Newmine a Top Tech Startup for 2022. Read the release.
Newmine interviews retail and supply chain expert Rich McMahon to explore why he thinks retailers need to think differently about product returns.
Product returns have catastrophic impacts on retailers. Reverse the trend with this identification and corrective workflow.
Like Christmas Creep, Returns Creep starts earlier each year. With the right strategy, retailers can turn the season into their most insight-rich...
Retailer Title Nine reduced returns by 18% over three years with Newmine’s Chief Returns Officer® while also increasing sales.
There are a variety of ways in which retailers can optimize their returns management and start strategically preventing returns using technology.
Sustainability is becoming a core strategic priority for retailers. Learn how product returns prevention helps retailers minimize environmental...
Incisiv and Newmine launch a Returns Prevention Playbook to help retailers and brands prevent returns, protect profitability and satisfy shoppers
73% of returns occur due to reasons you can control! It's time to revamp the returns mindset to start thinking about them as something you can...
Supply Chain Management Review March/April 2022 issue covers the returns challenge in Many Happy Returns, featuring Newmine's Navjit Bhasin.
Newmine has been named 1 of 30 inaugural launch partners for Microsoft Cloud for Retail. Read the full release on the Newmine blog.
The most sustainable way to process returns is not to process them at all. Hear Viscata's perspective on returns reduction and how Newmine helped...
Scott Glaser, veteran retail CFO, has joined Newmine's prestigious Advisory Board to spread awareness on the financial case for reducing returns.
For PE firms operating in the Retail industry, the product returns tsunami that is engulfing most retailers is the fastest growing drag on the bottom...
9 in 10 retailers report not having the effective tools or technology to help them reduce returns. There are many solutions out there, so, we created...
Viscata has selected Newmine's AI-powered SaaS solution, Chief Returns Officer, to reduce product returns and enhance sustainable product development.
When it comes to product returns most retailers have an obstructed view of the role that returns play in measuring overall performance. Most...
Newmine’s Retail Products Manager, Rhyanna Taylor, walks into Newmine headquarters in her typical work uniform: a simple black tent dress, classic...
The best customer experience is one that results in the customer keeping their purchase. Find out how returns reduction helps you deliver a stellar...
Questions about retail returns reduction? We have answers. Read the FAQ on returns reduction and Chief Returns Officer.
Trishan Singh joins Newmine's executive team as Chief Technology Officer to support them accelerate innovation as they deliver returns reduction to...
Retail TouchPoints on the impact rampant product returns have on sustainability initiatives within retail businesses.
Are you a retailer with serial returners? Read on to find out more about who serial returners are and why they return products so frequently.
The Hidden Sustainability Impact of Footwear Returns That Merchants Should Pay Attention To, Footwear News covers Newmine.
The last time you returned something, what reason did you note for the return? Did you hastily check “other,” or did you search for the real answer...
Newmine welcomes retail executive Diane Randolph to advisory board, amplifying its vision of returns reduction. “Newmine’s Chief Returns Officer is a...
The negative impact of retail returns reverberates throughout our supply chains, Research shows reducing returns would lessen dead products ending up...
Newmine in partnership with Incisiv has launched a 2021 State of the Industry Report: Retail Returns. This report reveals a 30% improvement potential...
Newmine is on a mission to make fashion and apparel retailers more sustainable. Find out how product returns reduction can get you there.
Tony Arona joines Newmine's executive team as Chief Revenue Officer to support them in their rapid growth as they deliver returns reduction to retail.
Listen to NewStore's newest Endless Aisle podcast featuring Newmine's EVP, Donny Askin as they discuss the importance of innovating to be successful...
Newmine's Chief Returns Officer is built on Microsoft Azure and supports integration with Microsoft Dynamics 365 Commerce. Read what Microsoft has to...
Social media is changing the way people shop while also providing retailers with a means to recoup lost brick-and-mortar sales. With the rise of...
Stores Have a Mission: Getting You to Keep That Thing You Bought Online Today’s Wall Street Journal covers how retailers are getting a handle on...
Supply Chain Management Review Interviews Newmine Newmine’s CEO, Navjit Bhasin, and Executive Vice President of Consulting, Mark Holmes, sat down...
New Retail Industry Benchmark, KeepScore™ from Newmine, Empowers Retailers to Measure Value Chain Success and Profitability At-A-Glance BOSTON, MA –...
In this webinar, learn how returns reduction offers a healthier path forward for retailers in 2021 after the holiday product returns surge.
BOSTON, MA – December 8, 2020– Newmine, a leader in product returns reduction technology and developers of Chief Returns Officer® announced today...
Boston, MA – Dec 1, 2020 – Red Herring has selected technology solution innovator, Newmine, as a winner of its Top 100 North America 2020, which...
What is the 10.10 Shopping Festival? With customers social distancing and many retail stores shuttering this year, Holiday 2020 was always going to...
As we approach Q4 of 2020, we decided to do a Newmine Rewind series and republish some of our most visionary content. We’re calling it “Product...
Newmine Announces Guy Hipwell Will Represent UK and Europe, Expanding Newmine’s Prestigious Advisory Board BOSTON, MA – September 23, 2020– Newmine,...
Newmine Welcomes Retail Executives Graziano de Boni and Rich McMahon to Advisory Board, Amplifying Its Vision of Returns Reduction BOSTON, MA –...
For years, retail visionaries have been calling for legacy retailers to prioritize digital transformation and technical disruption in their business,...
Entrepreneurship is a key ingredient for transforming our lives, disrupting entire industries, and reinventing economies. We couldn’t be happier for...
As we approach Q4 of 2020, we decided to do a Newmine Rewind series and republish some of our most visionary content. We’re calling it “Product...
As we approach Q4 of 2020, we decided to do a Newmine Rewind series and republish some of our most visionary content. We’re calling it “Product...
As we approach Q4 of 2020, we decided to do a Newmine Rewind series and republish some of our most visionary content. We’re calling it “Product...
As we approach Q4 of 2020, we decided to do a Newmine Rewind series and republish some of our most visionary content. We’re calling it “Product...
Filing for bankruptcy may mean survival, but avoiding it means greater control of your destiny. Bankruptcy causes a seismic shift among your...
Donny Askin, EVP & Partner SOUTHBOROUGH, MA – July 2, 2020– Newmine, a retail technology and consulting firm and the innovator behind the first AI/ML...
If there was a sensible way to retain an additional 1.5% or more of your topline revenue would you do it? There is and we can tell you how. Keeping...
The Power of Returns Data & How It Can Drive A Strong Recovery Last week, Coresight Research hosted a Coresight Conversation with Deborah Weinswig,...
It’s time to take accountability for returns. At a time when retailers are dealing with decreased sales, uncertain supply (and demand), and increased...
The Case for Hope Times of crisis tend to shine a light on vulnerable aspects of your business. The same is true for coronavirus or COVID-19 and the...
Retailers recently closed out the books on Q4 2019, and based on projections by UPS and Mastercard, they were likely reeling from unprecedented...
Global crises and their disruptive effects spotlight areas for improvement in the global supply chain. PYMNTS.com published an article earlier this...
Supply and Demand Chain Executive covered Coresight and Retail Innovation Hub’s Hype Innovation Showcase. Newmine was one of a select group of retail...
Industry analysts have started to anticipate that customers will shop online due to fear of the novel coronavirus, “which will further strain an...
Last week, Walmart closed-up-shop on its white glove “text-to-shop” service that was piloted in NYC and Brooklyn. Newmine CMO, John McKinven provided...
According to Modern Materials Handling, “With few rules and even fewer positive outcomes, returns processing will be a pitched battle with real...
Last week, Casper rang the bell of the NYSE and was met with fairly disappointing results. With stocks selling at $12 on the first day, the former...
Retail is a Tumultuous Industry In Q4 of 2019, Retail Dive predicted 28 retailers who could go bankrupt in 2020, including legacy retailers like J....
After years of considering product returns “the cost of doing business,” retailers are realizing the light at the end of the tunnel is a train—and...
Resolution 2020: Fix Returns Supply Chain Management Review (SCMR) is an industry-leading publication dedicated to the pursuit of sharing academic...
Read this interview of Newmine's Returns Reduction Experts in Business Insider’s recent article, “Shoppers are abandoning store dressing rooms for...
Retail has always been an industry of constant fluctuation. With customer expectations changing, the rise of Amazon, and ever-higher rent prices,...
Can you imagine a holiday where everything—and I mean everything—shuts down for at least a week, sometimes more? Businesses are put on hold, workers...
Last month, Newmine’s CEO, Navjit Bhasin, was interviewed by The Ecobahn on why tackling the returns challenge is critical to environmental...
We’re excited to announce that Newmine was recognized as a Top 3 Finalist in “Customer Analytics and Retail Insights” at the Vendor In Partnership...
Supply Chain Now Radio spotlights the best in all things Supply Chain: the people, the technologies, the best practices and the critical issues of...
Multichannel Merchant interviewed RVCF Founder Kim Zablocky about why he partnered with Newmine in the launch of the Product Returns Council. To...
Last-Minute Holiday Returns Reduction Tips On the heels of National Returns Day, Newmine was interviewed by Retail TouchPoints to identify 4...
Newmine Partners with Retail Value Chain Federation to Launch Industry Focused Product Returns Council SOUTHBOROUGH, MA – January 2, 2020 – In...
On November 1st, I went to the local supermarket to find the mums and pumpkins stashed away, and the Christmas trees out in all their red, green, and...
If you’re in the retail industry, you’ve no doubt heard that we’re in the middle of the apocalypse. As of October, it was predicted that 8,600 stores...
Boston, MA – Newmine, the developers of Chief Returns Officer®, the first AI-driven returns reduction platform for retailers, announced today their...
The Robin Report blog quotes Newmine Check out the blog, “Fewer Than Half of Returned Goods Are Resold at Full Price: Here’s Why,” for more...
Gartner, the world’s leading research and advisory company, recognized Newmine, a market leader in retail returns reduction, as a Cool Vendor in 2019.
We can’t believe it’s been 2 years since we first attended the Consumer Returns Conference, and this year we’re bringing Returns Reduction to Austin,...
Why Retailers Need a Chief Returns Officer Which retail department is most impacted by returns? With retailers coping with returns valued at a...
Retailers are starting to ban customers who they deem return excessively–Newmine thinks there’s a better way. WWD published our Think Tank on how to...
Let’s say you mistakenly change the price of a pair of jean shorts for a sale from $50.00 to $5.00. Many sales will go through, and at first, it may...
Newmine’s Retail Products Manager, Rhyanna Taylor, walks into Newmine headquarters in her typical work uniform: a simple black tent dress, classic...
It’s no secret that the retail industry has changed dramatically in the last decade, so much so that the entire lexicon surrounding retail has...
Newmine Rewind: This blog is a repost of Retail’s New Mantra: “Drive for Show, Putt For Dough” to support our friends at the New Beginnings Wellness...
Customer Returns: Cost of doing business, or the biggest untapped opportunity to improve EBITDA? The retail world of today offers a thin line between...
Newmine Expands Executive Team with Mark Holmes, former COO of Coldwater Creek, and Appoints Janis Abbingsole as Chief Strategy Officer SOUTHBOROUGH,...
We surveyed retailers and found one of the primary obstacles they face when trying to reduce customer returns is the lack of executive ownership of...
ATLANTA, July 11, 2019 –Manhattan Associates Inc. today announced its partnership with Newmine, a consulting and technology company focused on retail...
Coresight Research has performed a deep dive into the returns problem with their new Innovator Intelligence Report: Solving Retail’s Most Expensive...
Feature in Women’s Wear Daily Highlights Newmine as a Notable Provider of a Size/Fit Technology Solution In her piece, “The Outside View: Size Isn’t...
I had an opportunity to attend the Retail Value Chain Federation Spring Conference last week in Teaneck, NJ and co-present with Mark Lightbody, a...
About the Study For years, retailers and merchandise suppliers have considered returns a cost of doing business. If “fast and easy” returns are a...
Building a Strong Defense Against Rising Customer Returns is the first of an RVCF Returns Reduction Education Series brought to you by Newmine. For...
What to look for in an Executive Coach Executive Coaching has seen a significant rise in popularity in the last 20 years. For organizations looking...
Yasmine Sayed is running and talking on the treadmill. Fitting right in New York’s energetic Lower East Side vibe, Newmine’s Senior Consultant...
Two Unique Approaches to Return Policies It is not news that apparel returns are growing. Despite the estimations that 25% to 35% of all online...
Sizing up 2018: The State of Retail Returns Returns have always been a necessary “evil” when it comes to running a retail business, and eCommerce, in...
Southborough, MA, Feb 25, 2019 – Retail CIO Outlook Magazine has selected Newmine, a commerce consulting and software company based in Massachusetts,...
It is no industry secret that the last decade has seen unprecedented transformation in retail. Not only have consumer demands never been higher, but...
Short Circuit (1986) is a Sci-Fi comedy about a robot, Johnny-Five, that gets struck by lightning causing it to become sentient and allowing it to...
As a Private Equity firm, there is no more important mission than creating value for your investors. The firms you choose to work with must show...
As the COO, you’re the second in command. Implementing strategy across the organization while optimizing resources is your mission. Aligning the...
As the CMO, you’re the prime innovator, strategist, and analyst. People look to you to lead the way. It would be nice if working by the seat of your...
In 2019 and beyond, CFOs will be looking to further improve and reduce their returns to gain a competitive advantage in the global marketplace. From...
The State of Affairs in Apparel eCommerce There’s no question that online retail is a thriving market, one that’s expected to nearly double by the...
What does golf have to do with Retail? The long …
The Shipping Dilemma – Outbound Shipping Costs are Killing your Bottom Line It seems strange to think about the upcoming 2018 holiday season when...
This is the third in a three-part series on Funding Growth: Mining for Gold Behind Your Buy Button. A quick recap on Part I and II: the Newmine team...
Article Written By | Mark Lightbody, Partner This is the second in a three-part series on Funding Growth: Mining for Gold Behind Your Buy Button. A...
You must invest to stay competitive and grow. But how do you find funding? Especially when facing competing priorities and rapid response...
Deborah Weinswig of Coresight Research called out Newmine’s Chief Returns Officer as a returns solution to watch at Shoptalk 2018. See below for the...
Our founder, Navjit Bhasin, visited ShopTalk 2018 to give a TechTalk on how retailers can use technology—specifically machine learning and AI...
Las Vegas, NV (ShopTalk) – March 19, 2018 – Newmine, LLC. announces the launch of their revolutionary cloud-based software to reduce customer return...
You must invest to stay competitive and grow. But how do you find funding? Especially when facing competing priorities and rapid response...
At CommercialWare, my first company, we pioneered what was then called, multi-channel retail. With roots in catalog mail-order and with the advent of...
Newmine’s team brings exceptional experience and expertise in the execution of Omni-Channel business initiatives, Adapty provides comprehensive...
August 18, 2015 – Newmine, an Omni-Channel Retail Consulting firm, today announced that it has achieved Gold Partner status in Oracle PartnerNetwork...
Introduction As Supply chains are reeling under increasing pressure from competition, omnichannel consumer expectations and the likes of Amazon...
Southborough, MA – Newmine, a global Omni-channel retail consulting firm, today announced the availability of its latest service, the Customer...
Southborough, MA – May 14 – Newmine, a global omnichannel retail consulting firm, today announced the availability of its latest service, Operational...
Southborough, MA – February 17 – Newmine, a global omni-channel retail consulting firm, today announced that it has become a Demandware LINK...
Southborough, MA – March 27, 2015 – Newmine, an Omni-Channel retail consulting firm today announced that it has formed a strategic partnership with...
JANUARY 12, 2015, Southborough, MA – Newmine, a focused consultancy with practices that support the entire retail business cycle, today announced...
Apr. 23, 2014 – SOUTHBOROUGH, Mass. — Omni-channel retailers and Private Equity investors face continuing challenges to reduce costs and improve the...
This day and age, as every part of the supply chain tries to squeeze out cost savings, with the turn of 2013 into 2014, logistics in general and...
October 1, 2013 — Today, digital marketing agency Roundarch Isobar and retail consultancy Newmine announced a partnership supplementing each entity’s...
Boston, May 6th , 2013 — Newmine LLC, a strategic consulting firm focused on operations and technology strategy and execution for multi- channel...